
When a member die
Telling us of a death
Contact can be by phone or email:
Phone: +44 (0)20 7934 1190
Email: uk-PensionsAdmin@shell.com
We’ll need the following information about the member:
- their full name and date of birth
- their pension number (if known) or National Insurance number
- the date they died
If the member was a main Fund member (not receiving a dependant’s pension), we will need the details of any spouse, civil partner or financially dependent person – they may be entitled to receive a dependant’s pension from the Fund.
What happens next
Once we’ve received all the information required to establish a spouse’s, civil partner’s, or financially dependent person’s pension, we will arrange for the pension to be put into payment.


