Shell is committed to making our websites equally accessible to everyone regardless of ability or age. We work closely with UK's Royal National Institute for the Blind (RNIB) to ensure that our websites meet the Web Content Accessibility Guidelines. RNIB tests our websites on a regular basis to ensure compatibility with adaptive technologies such as screen readers, screen magnification, voice input and text browsers.
Finding what you need more easily
We look to ensure that our sites – external and internal alike - work with popular browsers on various platforms, from desktop computers to smartphones.
If you have any questions or suggestions about the accessibility of our sites, or come across any inconsistencies, please contact us.
Below are a few tips to help you better access our websites. For a more complete guide to making your computer accessible on the web, we recommend visiting the Ability Net My Computer My Way website.
Making pages easier to read in your browser
Web pages can be difficult to view when the text is too small. The most popular browsers, such as Internet Explorer, Chrome, Firefox, Safari and Opera support the following mouse actions and keyboard strokes to zoom in and out on a web page. (Use the Control key in Windows systems, and the Command key in Mac OS.)
- Hold the Control/Command key and scroll up or down to zoom in or out
- Hold the Control/Command key and press + or – to zoom in or out
Magnifying your screen
Another way to make text easier to read is by magnifying your screen.
All recent versions of Windows include a magnifier, which allows users to enlarge a portion of the screen. People with visual impairments, however, may find that they require fully-functional magnification software.
Users running Apple’s OS X operating systems can use the in-built Zoom feature. Read about OSX accessibility features.
Using a screen reader
In Apple’s OSX operating system, users will find the VoiceOver feature.
We use PDF files to help us preserve the look and feel of our original documents. To open and view PDF files, you can download the latest version of Adobe Acrobat Reader free of charge.
Adobe also publishes information on accessing PDFs using screen readers.