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Regular communications

Here’s a calendar of the communications you’ll receive from the Trustee Services Unit:

March

Pension increase letters to pensioners.

May

End of tax year payslip.

July

Benefit statements to active members (available on Member Self Service).

October

Benefit statements to deferred members (available on Member Self Service).

Please make sure you keep your personal details up to date and let us know if your address or personal circumstances change. 

Remember, SOCPF members do not receive a P60 as the pension is paid without deduction of income tax. You can use your April payslip to complete your tax return. 

Keep us updated using Member Self Service

Member Self Service is your online portal. It allows you to make changes to your personal details if you’re a deferred or pensioner member. If you’re an active or deferred member you can view your benefit statement and, if you’re a pensioner, you can look at your pension payslip.

It’s important to keep us updated when your details change so that we can keep in touch with you and send you important information – especially when it comes to paying your benefits.

Not registered? No problem!

Just contact the Pensions Administration Team and ask for new login details:

Email: UK-PensionsAdmin@shell.com

Telephone: +44 (0)20 7934 1190