
Artificial Intelligence (AI) in pension scams
AI is being used increasingly in day-to-day life. Unfortunately, there has also been a recent increase in AI being used to impersonate others, sometimes for criminal purposes.
If you receive a communication from anyone claiming to be connected to the Fund, make these checks to see if it’s genuine:
- are the contact details correct? Check email addresses, phone numbers and postal addresses against official correspondence you’ve received from the Fund
- does a website link have the correct address when you hover your mouse over it?
- is the branding, including logos and colours schemes, the same as other communications you receive from Shell?
Protect yourself and your pension
Remember to check the Financial Conduct Authority’s (FCA’s) website for more information on how to recognise a scam attempt and what to do about it.


