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SCPF – who can help?

Pensions Administration Team

You can contact our teams based in Kraków and London if  you have a query about your pension or need to tell us about any changes.

Email: UK-PensionsAdmin@shell.com

Telephone: +44 (0)20 7394 1190

Scheme Secretary

If you have a query you would like to raise with the Trustee, which isn’t covered by the Pensions Administration Team, please contact Amanda Burston, the Scheme Secretary.

Amanda Burston, Scheme Secretary,

Shell Pensions Trust Ltd, Shell Centre, York Road, London SE1 7NA

Email: SCPFtrustee@shell.com

Shell Pensions website

Remember to visit our website for the latest news about the SCPF and the pensions industry, as well as factsheets, forms and FAQs.

Visit: www.pensions.shell.co.uk/scpf

Shell Pensioners Benevolent Association (SPBA)

The SPBA Programme (formerly the Shell Pensioner Programme (SPP)) is now managed by SPBA, with regional SPBA Officers to support Shell pensioners in need.

Are you in need of support? The SPBA is a registered charity, entirely funded by Shell pensioners, which provides loans and grants to SPA members in financial need. 

Pensioners can call the new SPBA helpline on 0333 355 1810

The SPBA Helpline is open 10am – 4pm, Monday to Friday (except bank holidays).

Or contact Ken Sleat, SPBA Secretary/Treasurer: +44 (0)20 7394 5131

Email: ken.k.sleat@shell.com

The Shell Pensioners Association (SPA)

The SPA provides a range of services to UK-based pensioners and deferred members of the Fund. If you’re a non-UK resident, you can become an associate member instead.

As a member, you’ll receive:

  • three magazines a year (paper or digital – members living abroad and 
  • new SPA members are asked to download the digital version)
  • a dedicated team to help with your questions 
  • the option to join a local social SPA branch 
  • access to a members-only Facebook group • access to www.shellpensioners.org.uk  – a members-only community portal and website.

It doesn’t matter how long you worked for Shell or when you intend to start taking your pension, the SPA welcomes you all!

To join, visit www.shellpensioners.org.uk and choose Join SPA Call: +44 (0)20 7934 5129/5137