What if my personal details change?

If you would like to receive information about the SCPF by email and be notified when the Source and other non-personalised communications are available to view online in the future, please visit www.sp.pensioncomms.info to provide us with your email address.

You will need your unique pin which you will find on your April 2017 payslip

Please contact the pensions-administration-london-l@shell.com (quoting your full name and pension number) for instructions.

You can complete a Change of Bank Form or Change of Personal Details Form.

It is important that you keep us informed of any changes to your bank or address to ensure that your pension payments are made correctly and any correspondence is sent to the correct address.

Please note that the Pensions Administration Team cannot accept changes of address notified by telephone or email.

If your marital or partnership status changes, you can complete a Change of Personal Details Form, so that the Trustee is aware of your current Qualifying Spouse. If you are in receipt of a Total Incapacity Pension or a Partial Incapacity Pension, you should also update your SCPF Death Benefit Form for Incapacity Pensioners.

In the event of your death, a dependant’s pension may be paid to an Adult Dependant, at the discretion of your Employing Company, if there is no Qualifying Spouse. See the Adult Dependants Factsheet for further details.