What if my personal details change?

If you would like to join the growing number of members who now receive information about the SCPF by email and be notified when the Source and other non-personalised communications are available to view online in the future, please visit www.sp.pensioncomms.info to provide us with your email address.

To register you will need your unique pin which you will find on the letter sent with the 2018 Source or if you’re a Pensioner on your April 2017 payslip.

If you can’t find either of those documents you can contact pensions-administration-london-l@shell.com (quoting your full name and pension number) and they can confirm your email registration unique pin.

You can complete a Change of Bank Form or Change of Personal Details Form.

It is important that you keep us informed of any changes to your bank or address to ensure that your pension payments are made correctly and any correspondence is sent to the correct address.

Please note that the Pensions Administration Team cannot accept changes of address notified by telephone or email.

If your marital or partnership status changes, you can complete a Change of Personal Details Form, so that the Trustee is aware of your current Qualifying Spouse. If you are in receipt of a Total Incapacity Pension or a Partial Incapacity Pension, you should also update your SCPF Death Benefit Form for Incapacity Pensioners.