{"organism":"Page","children":[{"organism":"Container.Raw","children":[{"organism":"Metadata","model":{"title":"Overseas Pensioner Identity Checks","text":"To protect your pension and ensure payments continue correctly, the Trustee carry out a routine identity check for members living overseas.","links":[{"name":"Overseas Pensioner Identity Checks","value":"https://pensions.shell.co.uk/scpf/shell-pensioner/overseas-pensioner-identity-checks.html"}],"image":{"src":"https://pensions.shell.co.uk/scpf/shell-pensioner/overseas-pensioner-identity-checks/_jcr_content/root/metadata.shellimg.jpeg/1781185137209/overseas-pensioner-identity-checks.jpeg","alt":"Aerial view of winding road in winter forest","width":5033,"height":2839}},"id":"/content/shell/business/pensions/en_gb/scpf/shell-pensioner/overseas-pensioner-identity-checks/jcr_content/root/metadata"},{"organism":"ContentOwner","model":{},"id":"/content/shell/business/pensions/en_gb/scpf/shell-pensioner/overseas-pensioner-identity-checks/jcr_content/root/contentowner"},{"organism":"Container.Header","children":[{"organism":"Container.Raw","ref":"https://pensions.shell.co.uk/_jcr_content/root/header/inherited.model.json","id":"/content/shell/business/pensions/en_gb/scpf/shell-pensioner/overseas-pensioner-identity-checks/jcr_content/root/header/inherited","model":{}},{"organism":"Breadcrumb","model":{"links":[{"name":"Home","value":"https://pensions.shell.co.uk/"},{"name":"SCPF","value":"https://pensions.shell.co.uk/scpf.html"},{"name":"I am a Shell Pensioner","value":"https://pensions.shell.co.uk/scpf/shell-pensioner.html"},{"name":"Overseas Pensioner Identity Checks","value":"https://pensions.shell.co.uk/scpf/shell-pensioner/overseas-pensioner-identity-checks.html"}]},"id":"/content/shell/business/pensions/en_gb/scpf/shell-pensioner/overseas-pensioner-identity-checks/jcr_content/root/header/breadcrumb"}],"id":"/content/shell/business/pensions/en_gb/scpf/shell-pensioner/overseas-pensioner-identity-checks/jcr_content/root/header","model":{}},{"organism":"Container.Main","children":[{"organism":"Container.Section","children":[{"organism":"PageHeader","color":"inherited","model":{"title":"Overseas Pensioner Identity Checks","image":{"src":"https://pensions.shell.co.uk/scpf/shell-pensioner/overseas-pensioner-identity-checks/_jcr_content/root/main/section/page_header.shellimg.jpeg/1781185144973/overseas-pensioner-identity-checks.jpeg","alt":"Aerial view of winding road in winter forest","width":5089,"height":1272}},"id":"/content/shell/business/pensions/en_gb/scpf/shell-pensioner/overseas-pensioner-identity-checks/jcr_content/root/main/section/page_header"},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/business/pensions/en_gb/scpf/shell-pensioner/overseas-pensioner-identity-checks/jcr_content/root/main/section/text","model":{"text":"\u003Ch3\u003EBiometric Identity Checks\u003C/h3\u003E\r\n\u003Cp\u003EThe Pensions Payroll Team regularly carry out identity checks for Pensioner members who live overseas.\u003C/p\u003E\r\n\u003Cp\u003ETo help ensure your pension payments remain secure and accurate, we have appointed \u003Ca href=\"https://www.validentity.co.uk/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003EThe Tracing Group\u003C/a\u003E to carry out identity checks on our behalf using “Validentity”, a secure biometric verification system.\u003C/p\u003E\r\n\u003Cp\u003EThis replaces the need for most members to complete a paper Certificate of Identity, making the process quicker and more convenient.\u003C/p\u003E\r\n\u003Ch3\u003E\u003Cb\u003EA Simple and Convenient Process\u003C/b\u003E\u003C/h3\u003E\r\n\u003Cp\u003ECompleting your identity check is easy and can be done in just a few minutes using a smartphone or tablet.\u003C/p\u003E\r\n\u003Cp\u003EYou will be guided step-by-step to:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003EUpload a photo of your identification document\u003C/li\u003E\r\n\u003Cli\u003ETake a quick selfie\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp\u003EYour identity is then securely verified through biometric matching, no printing, signing, or posting required.\u003C/p\u003E\r\n\u003Ch3\u003E\u003Cb\u003ESecure and Trusted\u003C/b\u003E\u003C/h3\u003E\r\n\u003Cp\u003EThe Tracing Group is a trusted and established provider of identity verification services. They use secure systems to protect your information at every stage.\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003EYour data is handled safely and only used for verification purposes\u003C/li\u003E\r\n\u003Cli\u003EBiometric data is deleted once the check is complete\u003C/li\u003E\r\n\u003Cli\u003ENo personal data or images are stored on your device\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp\u003EFor more information about Validentity and The Tracing Group, please visit their \u003Ca href=\"https://www.validentity.co.uk/\" target=\"_blank\"\u003Ewebsite\u003C/a\u003E\u003C/p\u003E\r\n\u003Ch3\u003E\u003Cb\u003EYour Choice\u003C/b\u003E\u003C/h3\u003E\r\n\u003Cp\u003EWhile we encourage members to use the faster biometric option, you can still choose to complete a paper Certificate of Identity if you prefer.\u003C/p\u003E\r\n\u003Cp\u003EIf you would like to request a paper form, please contact \u003Ca href=\"mailto:London-Pension-Payroll@shell.com\"\u003ELondon-Pension-Payroll@shell.com\u003C/a\u003E\u003C/p\u003E\r\n\u003Ch3\u003ENeed Help?\u003C/h3\u003E\r\n\u003Cp\u003EIf you have any questions or need assistance during the Biometric process, support is available from The Tracing Group team on +44 (0)1603 972900\u003Cb\u003E (Mon–Fri, 9am–5pm UK time)\u003C/b\u003E.\u003C/p\u003E\r\n"}}],"id":"/content/shell/business/pensions/en_gb/scpf/shell-pensioner/overseas-pensioner-identity-checks/jcr_content/root/main/section","model":{}},{"organism":"Container.Section","color":"brand1-subtle","children":[{"organism":"PromoCard","color":"brand1","colspan":3,"id":"/content/shell/business/pensions/en_gb/scpf/shell-pensioner/overseas-pensioner-identity-checks/jcr_content/root/main/section_846242270_co/promo_copy_copy","model":{"title":"What if my personal details change?","text":"\u003Cp\u003EIf you change your personal details such as your bank account or you move home, you will need to let the Pensions Administration Team know your new details.\u003Cbr\u003E\r\n\u003C/p\u003E\r\n","links":[{"value":"https://pensions.shell.co.uk/scpf/shell-pensioner/what-if-change-of-personal-details.html"}],"image":{"src":"https://pensions.shell.co.uk/scpf/shell-pensioner/overseas-pensioner-identity-checks/_jcr_content/root/main/section_846242270_co/promo_copy_copy.shellimg.jpeg/1725439807858/sunrise-on-snowy-road.jpeg","alt":"Sunrise on a snowy road and field","width":1296,"height":729}}},{"organism":"PromoCard","color":"brand1","colspan":3,"id":"/content/shell/business/pensions/en_gb/scpf/shell-pensioner/overseas-pensioner-identity-checks/jcr_content/root/main/section_846242270_co/promo","model":{"title":"What happens when I die?","text":"\u003Cp\u003EThe SCPF is designed to provide pensions for your Qualifying Spouse and Children in the event of your death.\u003Cbr\u003E\r\n\u003C/p\u003E\r\n","links":[{"value":"https://pensions.shell.co.uk/scpf/shell-pensioner/what-if-i-die.html"}],"image":{"src":"https://pensions.shell.co.uk/scpf/shell-pensioner/overseas-pensioner-identity-checks/_jcr_content/root/main/section_846242270_co/promo.shellimg.jpeg/1725439908973/orange-coloured-crab-on-a-rock.jpeg","alt":"Close up of brightly colored crab on rocky beach","width":5115,"height":2878}}},{"organism":"PromoCard","color":"brand1","colspan":3,"id":"/content/shell/business/pensions/en_gb/scpf/shell-pensioner/overseas-pensioner-identity-checks/jcr_content/root/main/section_846242270_co/promo_copy_656469879","model":{"title":"I work at Shell","text":"\u003Cp\u003EThis section of the website contains information for active members of the 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questions.\u003Cbr\u003E\r\n\u003C/p\u003E\r\n","links":[{"value":"https://pensions.shell.co.uk/scpf/resources.html"}],"image":{"src":"https://pensions.shell.co.uk/scpf/shell-pensioner/overseas-pensioner-identity-checks/_jcr_content/root/main/section_846242270_co/promo_copy_210928418_953911566.shellimg.jpeg/1725355223922/autumn-leaves.jpeg","alt":"Lake surrounded by trees with leaves that are different autumn colours like yellows, andshaeds of brown","width":5607,"height":3154}}}],"id":"/content/shell/business/pensions/en_gb/scpf/shell-pensioner/overseas-pensioner-identity-checks/jcr_content/root/main/section_846242270_co","model":{"title":"More in Shell Contributory Pension 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Accordingly, neither Shell plc nor any member of the Shell Group endorses, adopts, certifies or otherwise validates the information and material contained on the linked website. This includes its sponsor and any policies, activities or services offered on the site, by any advertiser on the site or linked to the site.\r\nThank you for visiting the Shell global website."},{"name":"themeMode"},{"name":"lastModified","value":"2026-06-11T15:13:03.700Z"},{"name":"themeName","value":"base"},{"name":"themePath","value":"/etc.clientlibs/amidala/clientlibs/theme-base"},{"name":"themeCss","value":"/etc.clientlibs/amidala/clientlibs/theme-base.ACSHASHb291465fc8d3c7bcefde74d34044b698.css"}],"image":{"src":"https://pensions.shell.co.uk/scpf/shell-pensioner/overseas-pensioner-identity-checks/_jcr_content/root/metadata.shellimg.jpeg/1781185137209/overseas-pensioner-identity-checks.jpeg","alt":"Aerial view of winding road in winter forest","width":5033,"height":2839}},"id":"/content/shell/business/pensions/en_gb/scpf/shell-pensioner/overseas-pensioner-identity-checks/jcr_content"}