What if my personal details change

If any of your personal details like address, marital or civil partnership status change you should notify the Pensions Administration Team

How do I inform you of a change in address?

You can update your new address yourself by logging into your Member Self Service

(MSS) account. If you have never registered for MSS please contact the Pensions Administration Team for your username and password. Alternatively, if you do not want to use MSS you can complete a Change of Personal Details Form.

It is important that you keep us informed of any changes to your address to ensure that any correspondence is sent to the correct address.

Please note that the Pensions Administration Team cannot accept changes of address notified by telephone or email.

What if my marital status changes?

If your marital or partnership status changes, you can complete a Change of Personal Details Form

, so that the Trustee is aware of your current Qualifying Spouse.

How could my benefits be affected?

If you divorce or your civil partnership is legally dissolved, you may agree to split other assets and leave your pension benefits intact. However, if you intend to split your pension benefits, please first refer to the Pensions on Divorce factsheet which contains the information you will need.

What if I have a partner but am not married or in a civil partnership?

In the event of your death, a dependant’s pension may be paid to an Adult Dependant, at the discretion of the Employing Company, if there is no Qualifying Spouse. Adult Dependants Factsheet.

Useful documents

SCPF Explanatory booklet

More in I have left Shell

What happens if I die?

If you die after you have left Shell, but before your deferred pension starts being paid, immediate pensions are payable to your Qualifying Spouse and Children.

What happens if I become ill?

If you become seriously ill you may qualify for “serious ill-health commutation”, which means that all your pension benefits may be exchanged for a one-off lump sum.

What if I want to take my pension?

Once you have left Shell, your benefits will remain deferred until you decide to take your pension. You can wait until your Pension Age or take your pension benefits early, from age 55 onwards.

What if I want to transfer my pension?

You can transfer the cash equivalent of your SCPF benefits to another Registered Pension Scheme, such as that run by your new employer, or to a personal pension, up to one year before Pension Age.